The insurance from Hamburger Yachtversicherung Schomacker is recommended as it covers you for a host of additional scenarios that our insurance may not cover.
Find out more.
We are always confronted with some questions and suggestions. Here we have tried to formulate answers to the most frequently asked questions. We are grateful for your tips or any personal questions regarding Lava Charter, the Canaries or any other query.
Check-in commences at 16:00. If you are going to be later or earlier, please let our team know.
The yacht must be returned no later than 16:00 the day before check out. This ensures our diver can give the yacht a thorough check and you can spend a night in the Marina before check out.
Check out is at 08:00, if you would like a later checkout, please speak to our staff on arrival.
Our terms and conditions are updated yearly, you can find the latest version here
Our service team will be happy to send your belongings back to you. All you need to do is provide your delivery address and a description of your luggage. Please send your enquiry to email@example.com
We have started an all inclusive package in 2018 which happens to include all marina fess anywhere in the Canaries for the duration of your charter.
Marina Lanzarote is just a 10 minute drive from Arrecife Airport.
Marina Del Sur in Tenerife is only 15 minutes away from Tenerife South Airport (Reina Sofía).
A shuttle service can be arranged prior to your arrival, just let us know when booking with us.
The supermarket chain, Mercadona has an online shopping site. Your order will be delivered directly to the harbour.
If you would like to take advantage of this service, you will need to register on the internet page of Mercadona.
Click here for English
Click here for Spanish
Click here for German
For questions about your order, you can contact Mercadonas' Customer service on +34 900 500 103* (German, Spanish, English)
Delivery address Lanzarote:
Marina Lanzarote / Arrecife
Yacht ‘insert the name of your booked yacht’
Av. Olof Palme, Pantalan K-L
Delivery address Tenerife:
Marina del Sur (Las Galletas)
Torre de control
Yacht 'insert the name of your booked yacht'
38631 Las Galletas
Santa Cruz de Tenerife
Please be on your ship for the delivery time of your groceries. We are not authorised to accept your order!
The yacht will have a full tank upon arrival or just under full, we ask that you return the yacht to the same level as it was given to you.
All our yachts are insured. To be on the safe side, we recommend an extended skipper liability insurance from our partner Schomacker as well as the Guarantee Insurance for Insuring Yacht Security Deposits.
Further information about our insurer Schomacker can be found here.
Spanish law requires charter crews to have at least one crew member with a valid radio license (SRC). The certificate of proficiency is the Long Range Certificate (LRC) and the Short Range Certificate (SRC).
Permitted sailing licenses: German SBF-S / English Royal Yachtmaster Coastal / an "International Certificate of Competence" / Austrian skipper patent or Yachtmaster / Swiss "Permis B" or similar certificates
Although the Canaries has the sun all year round, the temperature drops during the night and ranges from 20-14 degrees. We recommend you include the following in your luggage;
La Graciosa is a protected marine reserve and is actually the largest in Europe. As it is a UNESCO Biosphere, all yachts planning to stay overnight (whether at anchor or in the marina) must have a permit. Please let us know if you would like to visit the beautiful island. Our team will happily assist you through the application process.
The island is indeed a hot spot for bird migration and has some unique fauna on the small islet, however, you do not need a permit to anchor.
Hygiene and cleanliness are fundamental to our operations thus we require that you have bedding provided by Lava Charter. All items are dry-cleaned before your arrival to ensure you have a great nights sleep.
The best website for weather in the Canaries is Wind Finder. Click on the links below to find out the most up to date forecast ;
In the event of an emergency, please call our 24/7 assistance line: +34 686 993 806
Camping gas for the stove is included in the price, we will provide you with 2 x 3.5KG CampingGas bottles for your charter.
Lanzarote - Within 100 meters of our base, there is a car rental company called Cabrera Medina that offer all types of vehicles. You can also pick up from the Airport.
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Tenerife - Whether you arrive at the North or South Airport, you will be sure to find a car rental company. Again, Cabrera Medina are available for both airports.
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A wifi hub can be arranged by contacting our sales team. Email
We support local produce and sustainability, that's why we can highly recommend the following restaurants;
Discover the 7 majestic Canary Islands by starting at one of Lava Charters exceptionally equipped Bases.
Marina Del Sur